Welcome to Elqams Fashion, operated by Elqams Fashion. These Terms and Conditions outline the rules and regulations for the use of our online store and physical locations.
By accessing this website and/or purchasing our products, we assume you accept these terms and conditions in full. Do not continue to use Elqams Fashion's website if you do not accept all of the terms and conditions stated on this page.
1. Online Store Terms
1.1. General: The use of our online store is subject to the following terms of use:
1.1.1. You must be at least 18 years old or have parental consent to make a purchase.
1.1.2. All orders are subject to availability and confirmation of the order price.
1.2. Accuracy of Information: We strive to ensure that all information provided on our website is accurate, complete, and current. However, we cannot guarantee that there will be no errors.
1.3. Modification of Prices: Prices for our products are subject to change without notice.
1.4. Product and Service Descriptions: We make every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
2. Physical Locations Terms
2.1. In-store Purchases: Purchases made at our physical locations are subject to the same terms and conditions as online purchases, where applicable.
2.2. Store Policies: Each physical location may have specific store policies regarding returns, exchanges, and other matters. Please inquire at the store for details.
3. Privacy Policy
3.1. Information Collection: We collect and store personal information necessary to process your orders and improve our services.
3.2. Security: We implement security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
3.3. Third-party Disclosure: We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice.
4. Refund Policy
4.1. Returns and Refunds: We accept returns and offer refunds or exchanges within 30 days of the purchase date. The item must be unused, in the same condition that you received it, and in the original packaging.
4.2. Non-returnable Items: Certain types of items cannot be returned, such as perishable goods, personalized items, and intimate wear.
4.3. Refund Processing: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and notify you of the approval or rejection of your refund.
5. Limitation of Liability
5.1. Indemnification: You agree to indemnify and hold Elqams Fashion and its employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third party.
6. Governing Law
6.1. Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.
7. Changes to Terms and Conditions
7.1. Modification: Elqams Fashion reserves the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website.
By using our website and purchasing our products, you agree to be bound by these Terms and Conditions.
If you have any questions about these Terms and Conditions, please contact us at sales@elqams-fashions.com